Safetybasement works to ensure that all legitimate international
orders are processed accurately and in a timely manner.
Our payment gateway is an automated system set to the most stringent
credit card verification standards and optimized to work for United
States and Canadian credit cards. As such many of our international
customers who try to use a legitimate international credit card
are usually declined if our payment gateway cannot directly
and instantly verify your inputed billing address.(This
is usually noted as a AVS mismatch or decline).
This has caused undue frustration to many of our good international
Since we cannot change this standard, we would like to recommend
a tried and tested by-pass. Use your credit card inside of PayPal.
The good news is that you do not need to have a paypal account
to use their service. See below:
||Here is how it works:
1. Add your item(s) to our shopping cart.
2. Go to check out and select PayPal as your payment option
(not credit card).
3. Then click SUBMIT to move on to PayPal website to complete
4. Once on PayPal website you will see the following link. Click
on the highlighted link (if you do not have a PayPal account or
do not want to create one)
5. Then you will see the following page. Proceed with processing
your credit card and you should be all set! Thank you!
Restricted items, that cannot be shipped outside
Due to restrictions placed on our company
by Customs and some of our vendors, the following items and
brands will not be shipped to addresses outside of the United
-All Stun Gun products
-All Pepper Spray Products
- Blue Guns
|We reserve the right to
deny any international credit card order.
Please read our FRAUD
WARNING SECTION for more details.
Please view shipping charges below:
Confirm with your local authorities
Some of our products may be restricted for import and possession
in your country. It is your responsibility to ensure that the product
you are ordering is legal to possess. Although we may not be restricted
by United States law to export an item, it may still be unlawful
for you to import and/or possess these items in your country.
Addo Enterprises Inc. will be responsible if your shipment is confiscated
by United States customs, you may be entitled to a refund
or reshipment. We will NOT however be responsible once the package
leaves the United States; As the buyer you become the importer of
record and it is therefore your responsibility to ensure that you
are abiding by all local and international laws pertaining to importing
and possessing anything you order from Addo Enterprises Inc. Inc.. No
refunds will be given for packages confiscated by customs outside
the United States.
Please be aware that you may be subject to local duties, taxes
or other fees that may be imposed by customs in your country. You
are therefore responsible for any such charges. By ordering from
Addo Enterprises Inc., you agree to any and all charges that may be imposed
by your local custom office in addition to regular shipping charges
from Addo Enterprises Inc.. Once an order is shipped, and you refuse
to pay for these local charges, then there will be NO REFUND and
it is your option to claim or abandon your package.
You will receive an e-mail once your order has been shipped giving
you all necessary shipping details in order for you to track your
Shipping charge& Shipping
Please be aware that shipping charges for international orders
may vary depending on region. International orders normally take
about 1-5 business days to ship from our warehouse. This is in addition
to the wait time required if you are using an international credit
card. For example you use an international mastercard to place your
order it may take 2 to 5 business days for us to verify your card
information. Then it could take another 5 business days prepare
your order for shipping. so there may be a total wait time of 10
days before we ship out your order. so to cut that this in half,
we recommend using payment methods other than international credit
cards. We hope this helps.
Shipping internationally will be calculated
at check out. This is live rate from USPS or UPS.
Please note that this is a shipping and
handling charge. For certain cases where the item is
OVER-SIZED, you may incur additional charges
prior to shipping. This is a rare occurence. If your item qualifies
for this additional charge, we will notify you prior to assessing
the charge. Again this is rare.
Shipping Time: Shipping time is the time it takes once
your package has shipped. For all international credit card orders,
it may take 3-5 business days for credit card orders to be verified
and approved. Then it may take another 3-5 business days for the
order to ship, depending on the item being ordered. So if you order
an item, please note availability to determine shipping time. Pre-order
items could take 4 weeks to 2 months to ship depending on the item
you rae ordering.We will notify you if an item will take a while
to ship. Please contact us for shipping time on these items. Items
that are immediately available will take about 1-3 days
us with any further questions.